Operations Manager (arboriculture) - Norfolk/Cambridgeshire
About the CompanyThe CGM Group (East Anglia) Ltd was founded in 1985 and provides a complete service to both commercial and domestic customers. Operating throughout East Anglia, CGM Group has bases in King’s Lynn, Norwich, Cambridge and Peterborough and regularly travel into Lincolnshire, Cambridgeshire, Essex, Suffolk and Norfolk.
About the jobTo oversee the delivery of practical arboricultural operations throughout the business. To price new work and deliver outstanding service to new and existing client base. To maintain excellent health and safety practices throughout your teams.
PRINCIPAL ACCOUNTABILITIES AND RESPONSIBILITIES
To carry out practical arboricultural operations to the standards of the Arboricultural Association Approved Contractor Scheme
To provide onsite guidance and assistance to arboricultural teams throughout the operating area of the business
To carry out on site safety auditing against ArbAC scheme standards and carry out post works quality audits to ensure compliance with quotations submitted and BS3998:2010
To carry out site visits to clients to prepare quotations and provide advice and guidance
To oversee the development of arboricultural operatives attending staff reviews as required
To schedule and complete thorough examination of arboricultural climbing and rigging equipment to the requirements of LOLER 1998 (and any subsequent revisions)
To ensure daily checks on equipment, vehicles and plant are completed fully and accurately by operational staff liaising with the workshop as required to ensure regular servicing or equipment and plant
To ensure that 7 day inspections of arboricultural climbing and rigging equipment and MEWP’s are completed and returned to the Senior Arboricultural Manager
Assist in the checking and issuing of PPE, uniform and replacement parts/chains/equipment
Ensuring the correct disposal of arboricultural arisings at the various locations of the business
Carry out regular audits of vehicle contents ensuring presence and suitability of first aid kits, fire extinguishers, spills kits and sharps boxes. Ensuring that all issued equipment allocated to each operational vehicle is present and fit for purpose
Ensuring that defective equipment is marked and removed from service and allocated for repair promptly
Ensuring knowledge of current industry best practice and all associated knowledge is maintained at an acceptable level by attendance at CPD events and training
Assist in programming of operational works through liaison with clients and the arboriculture administrator
Ensuring quotation deadlines are achieved through prompt attendance to site visit requests
Provide the Senior Arboricultural Manager with weekly updates and progress for the department’s performance.
Carry out staff tool box talks and staff meetings when required.
Work closely with the Arboriculture Estimator during the quotation and operational stage.
Preferred SkillsUnderstanding of modern arboricultural practice and theory
Proficient in all aspects of practical arboriculture (E)
Strong communicator with clients, staff and management (E)
Competent IT skills (E)
Knowledge and understanding of legislation relating to arboriculture (E)
Ability to price works for machinery, labour and waste requirements (E)
Understanding of maintenance and operational requirements for relevant vehicles, plant and machinery (E)
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