UK Head of Operations – Arboriculture Works

About the job

UK Head of Operations – Arboriculture Works

Location: Based out of our Shenley Office / Various locations throughout the UK.

Position Overview: We are seeking a highly skilled and experienced individual to join our team as the UK Head of Operations for our thriving Arboriculture business. As the UK Head of Operations, reporting directly into the Managing Director for Arboriculture you will play a pivotal role in overseeing the day-to-day operations and driving the growth and success of our business across the United Kingdom. 

Responsibilities: 

1. Operational Leadership: Provide strategic direction and leadership to ensure the efficient and effective operation of our Arboriculture business in the UK. Oversee all aspects of operations, including procurement, inventory management, logistics, and customer service. 
2. Team Management: Build and lead a high-performing operations team, fostering a culture of excellence, collaboration, and accountability. Provide mentoring and guidance to team members, ensuring their professional development and success. 
3. Business Development: Working with the Arboriculture Head of Sales, the Managing Director and the Major Bids team to identify opportunities for growth and expansion within the UK market. Develop and implement strategies to drive sales, increase market share, and enhance customer satisfaction. 
4. Process Improvement: Continuously evaluate and improve operational processes and workflows to enhance efficiency, productivity, and profitability. Implement best practices and innovative solutions to streamline operations and optimize resource allocation. 
5. Vendor Management: Establish and maintain strong relationships with suppliers, contractors, and other partners. Negotiate favourable contracts and terms to ensure timely delivery of quality products and services. 
6. Quality Assurance: Ensure that all products meet high-quality standards and comply with relevant regulations. Implement quality control measures to monitor the performance of products and services, addressing any issues promptly. 
7. Budgeting and Cost Control: Working with the MD, Group Head of Finance and the Arboriculture Finance Manager develop annual budgets and monitor expenses to ensure cost-effective operations. Identify areas for cost savings without compromising quality or customer satisfaction. 
8. Reporting and Analysis: Prepare regular reports and analysis on key performance indicators, operational metrics, and financial data. Use data-driven insights to inform decision-making and drive continuous improvement. 

 Join our team as the UK Head of Operations for Arboriculture and contribute to our continued success in the Arboriculture Sector.

Apply now!

The Arboriculture business is a combined 30 million per annum business working across both the local authority and commercial marketplace employing around 150 directly employed personnel and a further 120 subcontracted service partners spreading the UK offering the following services to its client base:

• Tree surgery
• Tree Surveying and Consultancy
• Pest and Diseases
• Stump Grinding
• Tree Planting
• Surface Re-instatement 
• Soil Root Zone Improvements
• Root Pruning
• Recycling of Associated Green Waste

Preferred Skills

Qualifications: 

• Proven experience in a similar leadership role within a similar sized service provider organisation or related field. 
• Strong knowledge of Arboriculture operations management, including procurement, inventory control, logistics, and customer service. 
• Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team. 
• Demonstrated ability to develop and implement successful business strategies. 
• Strong analytical skills with the ability to interpret data and make informed decisions. 
• Exceptional communication and interpersonal skills, with the ability to build relationships with internal teams, clients, suppliers, and other stakeholders. 
• Solid understanding of budgeting, financial analysis, and cost control principles. 
• Knowledge of relevant regulations and quality standards within the Arboriculture industry. 
• Degree in business management or a related field is preferred but not a necessity. 
• Minimum 5 years’ experience in the Arboriculture sector at Snr Manager level.

If you are a dynamic and results-oriented professional with a passion for high standards of customer service and a proven track record in operations management, we would love to hear from you.

Advert Runs Till 14.02.2025

Benefits Offered

Remuneration: 

• Annual Performance Related Bonus Scheme 
• Pension Scheme 
• Electric / hybrid car 
• Laptop and mobile phone 

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About the Company

Gristwood & Toms Ltd

Gristwood and Toms Ltd. have recently undergone a major review of staff earnings. We studied available salary trends within our sector, comparing these with the ‘real time’ achievable averages of our own pay structures. We also considered the differences affecting earning potential due to variation of contractual rates in London and the South East. This study has guided a significant change to the day rates we are able to pay across all levels of competence, along with a notable revision to the percentage allocations to certain contract areas. This ensures a greater opportunity for our teams to achieve or exceed their revised day rates. We are confident that our new pay structures, first class working conditions and unrivalled investment in our staff, equipment, and facilities, makes Gristwood and Toms Ltd. the leading UK employer in our industry. Come and join one of the country’s leading and progressive arboricultural companies. Founded in 1974 Gristwood & Toms has grown in to one of the largest and best equipped arboricultural companies in the UK. Employing over 170 staff, we pride ourselves in having sufficient resources and expertise to provide a comprehensive arboricultural service to all sectors regardless of scale.

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