WORK CONFLICT

Despite running arbjobs we do advocate any employee try to resolve issues with their current employer before jumping ship.  I think we have all felt undervalued and undermined at some point in our careers, I know I certainly have. If you are seriously unhappy you cannot ignore the problem because if you do, it will normally only get worse and rarely go away.

Ideally you need to discuss the situation with your boss in a way they don't feel like they are being attacked or that you are being vindictive.  Let them know what and why it is bothering you, and ask them if you can work together to resolve the problem.

Before you do this ensure the issue is substantial and should involve the boss, for instance if a colleague has an odour problem it may be possible to resolve without the bosses involvement, a few gentle words may help resolve the problem.

However more serious matters relating to your work environment, safety or remuneration will normally need to involve the boss or HR department. In these instances, consider both sides of the conflict are your concerns reasonable? Collate your evidence and proposals before you approach the boss.   

A good boss will be understanding and will try to work with you to eliminate any issue. There is however always the risk that he or she might take offense and make matters worse. It's important to know what makes your boss tick do they have the leadership skills to resolve a problem or will speaking to them simply make it worse? If it’s the latter, then at least you tried to resolve the problem before moving on.

Developing effective conflict resolution skill sets are an essential component of any good business model. Unresolved conflict results in loss of productivity, the stifling of creativity, and the creation of barriers to cooperation and collaboration between the staff and management. It is fundamentally important for leaders to have good conflict resolution skills as this can make the difference between employee retention or loss. Leaders who don’t deal with conflict will watch their good talent walk out the door in search of a healthier and safer more enjoyable work environment.

If your boss doesn’t manage conflict for team building and leadership development purposes they are missing a great opportunity. Divergent positions addressed properly can stimulate innovation and learning in ways like minds can't even imagine. Smart leaders should always look for the upside in differing opinions.