South East London Arb Manager Wanted

Manager South London, South East (United Kingdom) Full Time£35,000 - £40,000 (GBP)

About the job

South East London Arb Manager

Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?

If you identify with the above, this role was made for you!

And most importantly, you will be joining a company that can offer valuable career prospects and believes in investing in its people.

This is a business management role with both the requirement for direct operational delivery and sales development.

The key responsibilities are as follows:

  • Client/Customer Relations
  • Proactively sell the business by following up on leads generated by the Central Sales team
  • organising meetings and driving up sales
  • To feed new work opportunities back to the Central sales team to ensure they are recorded and tracked so that no opportunity is missed
  • To be in regular weekly contact with the Client Officers and customers to ensure customer satisfaction and maintain Glendale Countryside's reputation
  • To price small tenders and support the Business Development team through site visits and offering technical support in pricing and submissions for method statements of large tenders
  • To have a thorough knowledge of BS3998, ensuring work is delivered to this standard following Glendale Arboricultural safe systems of work Oversee the smooth running of the business ensuring that work is undertaken in a timely, cost-effective and efficient way, in accordance with the business demands of Glendale
  • To monitor team productivity to ensure is it in line with profitable output levels.   Ensure all work teams adhere to the companies Arboricultural operating procedures and standards; including the successful achievement of the Arboricultural Association Approved Contractor Accreditation
  • Plan annual Capital Expenditure for the business, proposing this annual through the company's Capital Expenditure procedure.  Vehicles and Machinery:  Maintain all vehicles and work equipment in a safe working condition in accordance with the company’s Health Safety and Welfare Policy, and Operational Systems Manual
  • Regularly monitor and record the conditions of all vehicles and work equipment and ensure all damage, wear or neglect is repaired and recorded.
  • Ensure routine and seasonal servicing is carried out in a timely manner
  • Ensure staff are trained and fully certified to use vehicles and work equipment safely and do so at all times
  • Human Resources: Organise the work teams on a daily basis: develop successful teams and match them to the work; including organising training plans and inductions
  • Stay in regular contact with the Human Resources team, seeking their advice and keeping them informed of staff changes and developments
  • Maintain the business on a budget only increasing expenditure in line with sales
  • Assist the Administration staff to raise invoices and applications promptly and accurately
  • Be responsible for weekly and monthly financial reporting. Be responsible for chasing down invoice payments that are over 60 days

We are proud to be Equal Opportunity employers and are committed to inclusion and diversity

If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion

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Preferred Skills

  • Passion for arboriculture and delivering a technically competent and professional service hence maintaining and expanding the company's reputation within the present and future client base
  • A strong motivational leader, with the ability to challenge current working practices and increase productivity levels
  • Strong customer/client communication and sales skills
  • Someone with presence and stature who is strong in planning and time management
  • An individual who believes in and supports the Senior Management strategy and objectives for the development of the Glendale business
  • Clear identification with the requirements of Glendale customers
  • Commercial awareness with strong numeric skills including experience in pricing tenders
  • Clear verbal and written communication skills including report and tender writing
  • Competency in Microsoft Excel / Word and Google

Benefits Offered

  • Competitive salary
  • Generous annual leave
  • Free gym membership for you and a nominated person
  • Employee health cash plan
  • Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending
  • Cycle to Work scheme
  • Pension Scheme
  • Company sick pay
  • Career progression
  • Training and development

About the Company


Glendale began creating and maintaining beautiful green spaces in 1990 and our desire for bringing them alive is stronger than it’s ever been. A multi-award winning green space management specialist, people’s fondness of our work has seen us extend our service offering over the years to include everything from design and specification, through to installation, operation and ongoing maintenance for commercial, private and public sector clients nationwide. Our highly driven team don’t just see what they do as a job, more a full-blown passion for providing quality green spaces and outstanding customer service. Together, we are committed to ensuring Glendale continues to shape the future of our industry.

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