Estimator - Newton Abbot
Devon Tree Services Ltd
About the CompanyDevon Tree Services is an Arb Approved Contractor which was established in 1978. We are a business that has built up a reputation for high-quality workmanship and exceptional customer service. With over 20 employees serving our client base ranging from private tree work, commercial companies and local authority’s, we pride ourselves in delivering professional and safe service to all our clients.
Devon Tree Services are an equal opportunities Employer
About the jobThe aim of being an Estimator is to be front of house for the company liaising directly, on a day to day basis, with existing and new customers/ clients. The role will involve the production of high-end specification quotations in line with industry best practice (BS3998), the submission and management of protected tree application/ notifications and in general, preparing a professional, clear and concise job pack to be booked in by the Managing Team Leader.
Prepare cost budgets and cost estimates for all quotations including all materials and external plant hire costs
Keep existing quotations up to date, including making amendments, providing new cost estimates, and maintaining communication with the client Adhere to company standards and guidelines when analysing and providing quotations; focus on maximising profit and customer satisfaction, while minimising any potential risks to the company ·
Prepare detailed, well-written proposals for each client, adhering to client guidelines and industry specifications, while offering competitive and comprehensive costs and including supplementary documentation
Maintain relationships with existing clients keeping a sales-minded attitude, and seek out and build relationships with new clients. This will include providing the best possible advice at the front end to achieve the client’s goals and expectations within the scope of industry best practice and recommendations
Keep detailed records of all quotation documentation, including site risk assessments and contract terms; update any existing quotations immediately upon agreement of new terms with client
Balance multiple proposals and quotations at once, ensuring each reaches the client within 48 hours of the quotation appointment date.
Liaise with Managing Directors to maintain business development and continuously innovate new profitable outcomes
Prepare accepted quotations for booking in by ensuring all protected tree applications and road applications and any further supporting documentation (Risk Assessment/ Method Statement) is in place and agreed prior to the works being handed to the Managing Team Leader for scheduling.
Have a detailed knowledge of all consultancy services, be able to project and discuss the details of each particular element to the customer / client. Recommend the services of the consultancy department where appropriate.
To complete estimator site specific risk assessment at point of quoting with all necessary information, including before pictures, collected.
To complete daily site-specific risk assessments, following company procedures.
To complete incident management forms following company procedures.
To monitor/record the condition of vehicles and equipment used and to follow company procedures when reporting damage, wear or neglect.
To ensure that all staff complete PUWER/ LOLER weekly checks.
To keep in regular contact with the customer/client, to ensure regular updates with regards to their arrival on site and supply of the quotation. This will include any interim notifications to keep the customer/client aware of any external processes and constraints which may delay booking in the work.
a) To assist with the development of company diversification plans.
A Full Job Description is available on request.
Preferred Skills5 Years Arboricultural
1 Year Estimating
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